Thursday, 18 December 2014
The Next Little Thing
Wherever you are, wherever you want to be, it's tempting to look forward to, to plan, to rely on the Next Big Thing.
Small changes are more reliable, easier to explain, share, understand and implement.
The best bit? Most big changes can be made up of little changes.
Wednesday, 10 December 2014
When dependencies aren't
What would you say if I asked you if you could
drive a car without wheels? What about without a stereo or air-conditioning?
Have you ever caught yourself thinking something along these lines:
- I’d love to contact that person but I don’t have a website
- I could publish that book but I don’t have an established following
- I could try to make some sales but I don’t have a product
Driving a car without wheels isn't plausible. Driving a car long-distance without a stereo or some
kind of climate control might be unpleasant but it’s definitely possible and
opens up the potential for other rewards.
The trick is telling the difference.
Thursday, 4 December 2014
A Hierarchy of Doing, Chapter 1: The Hierarchy of Purpose
Hi folks,
I've got to admit, I'm excited. This has been a LONG time coming. This post is a draft of the first chapter of a book I've been working on for many months (where working mostly equals thinking strongly about doing).
If you can sit through and read this (it's not as long as you might think) I would love to have some feedback.
I don't have illustrations yet and you'll have to use your imagination with the case studies that need to be written. When it comes to the latter I will be looking for people with relevant stories who would like to contribute some of their wisdom to this book. If you've got a story to share please let me know.
Thanks for your time,
Adam.
Why purpose? Why ‘why’? Why should
we care about why we are doing things?
Hidden Truths
Let me start with a thought
experiment. If you visit a member of your organisation and ask why they are
working on a particular task, what do you think they might say? ‘Because I was
told to’? ‘Because I’ve always done this’? ‘Because month end is coming up’?
How many times do you think you need
to ask before someone says ‘to achieve X because of the
team’s/department’s/organisation’s current goals/vision’.
That’s a mouthful, likely no-one
will ever say that. But how many will think about how their tasks relate to the
greater goals around them, yet alone choose to vocalise it.
It’s much easier to focus on what
needs doing or how it should be done. The problem is that we achieve what we
set out to achieve. So if we choose to focus on how something gets done, that
is what will be optimised, potentially at the expense of the actual objective.
On the other hand, how often have
you heard someone say something like ‘I want this moved from here to here’ when
what they really want is improved production or maybe just a better view. By
skipping the why and jumping straight to the what it’s possible to deliver
exactly what was asked for and miss an opportunity to solve the real problem.
The Big Missing Picture
If people don’t know why there are
undertaking their tasks it can result in a tug of war. Each person is pulling
in their own direction, looking to fulfil their own objectives plus what they
see as the greater organisation’s directives, to whatever degree they are
motivated to uncover and follow them. This can lead to the analogy of a tug of
war, or a rowing boat spinning in circles.
Making the objectives clear won’t
guarantee that people will pull in the same direction (we are all individuals
after all) but, vitally, it opens up the opportunity to go in a common
direction.
Getting Aligned
Even better than ‘simply’ making
sure that everyone understands the organisation’s goals is to hire people whose
personal values and objectives are compatible. The more personal interests mesh
with those of the organisation the lower the friction. It’s too late to start
this with the current staff but it can help retain the right people.
The Bottom Line
In these days of Return on
Investment and focus on the bottom line, getting aligned can be a hard-sell.
Some might not see the benefit of super aligned teams. But how about sales?
‘People don’t buy what you do, they
buy why you do it’ – Simon Sinek.
Share the reasons for your
organisation’s existence. What does it stand for? What does it hope to achieve?
Get your message out there and you can find customers.
Why is Purpose First?
Out of the triumvirate of purpose,
practices and projects why is purpose the first chapter?
A Compass
I believe that Purpose should be the
rudder, the North Star and the Oracle. In case of doubt of approach or
selection of tasks or projects, the organisation’s vision and goals should
provide direction. It should guide all other decisions be it in the domain of
marketing, recruitment, product development, investment or human resources.
It’s not so much that by considering
Purpose first every other decision will automatically fall into place; it’s not
that easy. It’s more to say that this will minimise later decisions falling out of place.
The Head of the Family
This is almost the same statement as
the one above but I think it’s worth repeating. The hierarchy of doing will be
introduced later but suffice to say for now that Purpose belongs at the top. As
in any good hierarchy, all other things (Practices and Projects) below the top
derive and depend on it and feed information back up to the top.
[[An illustration would be awesome
here]]
The Hierarchy of Purpose
What do I mean by ‘Purpose’ anyway?
Vision
I see Purpose, with a capital P as a
hierarchy. At the very top of the hierarchy sits the vision. This represents
what the organisation stands for, why it exists. This might be a noble goal
like saving the world or curing cancer. The goal might be selfish: the
organisation might only exist to make money (in this day and age that seems
sadly likely). Most likely it will be something in between.
To an extent it doesn’t matter what
the vision is (legal and moral issues notwithstanding) as long as it is honest.
It can be tempting to fake a vision but ultimately that will only lead to
issues. Better off not having a vision at all than being false about it.
The vision could be a simple
statement or a composite. I would suggest though that if people can’t easily hold
the whole vision in memory or repeat it without relying on rote then it should
be simplified. It behoves the organisation to facilitate the deep understanding
and integration of the vision into its members minds (and hearts if you can
manage it).
While open to change the vision will
be largely static. The vision doesn’t have to be achievable. In some ways I
think it’s better if it isn’t. On the other hand, it has to be something that
can be worked towards. It should be possible to show progress towards the
vision, and that’s where goals fit in.
Goals
Where the vision holds the top of
the hierarchy of purpose, goals fill up the middle. Unlike the vision, goals
should be achievable. They might also be temporary, replaced as they are
achieved, or due to the influence of external conditions, or following
direction changes. Sometimes there will be a blurry line between the vision and
the goals. That’s fine, as long as a definite decision is made: there is no
right answer, only what fits.
Just as the vision is broken up into goals, goals may themselves be divided into sub-goals.
Objectives
Objectives can be found at the
lowest points of the hierarchy. There is a very fine continuum between goals
and objectives. Objectives are simply concrete and temporary goals.
[[Time for another illustration]]
Footer for illustration –
Each objective forms part of one or
more goals and each goal applies to one or more constituents of a higher-ranked
goal or the vision itself. Looking at it from the other direction, the vision
is broken down into multiple goals and each goal is then potentially broken down
into multiple goals and objectives.
Drawing the Lines
If you prefer definite lines and
definitions here’s one possible way to look at the hierarchy, through the lens
of SMART (if you’re not familiar with that term a quick internet search for
‘SMART objectives’ should do the trick). The vision is Specific (and
potentially Measurable). Goals should be Specific, Measurable and Achievable.
Objectives should be SMART.
Practising Purpose
A guide to using and applying
purpose.
Clear
This one is so important that it is
an acronym for the five traits taken together. Flowery language has its place
in the world but it’s vitally important that everyone can not only understand
the purpose of the organisation but can intuit how to apply it in practice in
their daily work. The vision should be short and snappy. Goals and objectives
should be written in as plain language as possible (obviously at some point,
especially with objectives, things will get technical but the suggestion
remains).
It doesn’t matter how much thought
has been put into the purpose. If people can’t understand it, it won’t work.
Linked
In today’s technological environment
it’s unlikely that the whole hierarchy of purpose will be stored in one place.
The vision might be on the internet and/or intranet. Goals might be held in a
project roadmap document and objectives in some form of project management
software. That is a pain but not insurmountable. The important thing is that it
must be possible to traverse the
hierarchy. There must be a way to go from the vision down to its constituents
and also to follow objectives and goals up to their ancestors.
Embraced
To get the full power of purpose,
everyone in the organisation must get behind it. There’s no point going through
the exercise to determine the full vision and goals and objectives if the
management or executives don’t get behind it. It will just be a waste of time
and likely demoralising for the staff. The CEO, managing director, or whatever
figure is in charge, should get behind the vision and the goals. They should be
visibly and vocally supportive, otherwise the whole process of determining and
sharing the purpose is not worth pursuing (although see the section later on
sub-organisations).
Everyone in the organisation should
have the power and the right to question a task or project if it seems to go
against the Purpose, or even if it does not visibly benefit the Purpose.
Accessible
This one should be obvious by now
but every member of the organisation needs at least some degree of access to the
hierarchy of purpose. It could be just the vision they see and goals and
objectives relevant to their work. In some cases, for security reasons, parts
of the hierarchy might be concealed from some people. And similarly, in a large
organisation, the whole hierarchy might be over-whelming. In addition, as
discussed earlier, there are potentially some benefits from making some of the
hierarchy available to the general public.
It should also be easy for the
relevant people to update and change the hierarchy. Trivially easy. The harder
it is to keep the hierarchy up-to-date the more likely it is that it will get
out of date.
Reflected on
It is unlikely that the hierarchy of
purpose will remain fixed. Time must be put aside for measuring or at least
intuiting the effectiveness of the values, goals and objectives. Anything old,
irrelevant or sub-standard should be updated or culled. New items arising from
experience, progress or external factors should be added.
Sub-Hierarchies
In a suitably large organisation it
might make sense to have separate hierarchies for different sub-organisations.
That’s fine. There should be at least some common vision at the top, then each
sub-organisation can have its own hierarchy beneath that, possibly starting
with its own vision.
[[illustration here]]
Starting with Sub-Organisations
It might the case that you belong to
an organisation that doesn’t choose to follow any of the practices described in
this text. Or it could be that you are more able to bring about a localised
change. In any case, it’s legitimate – potentially even sensible – to start by
treating your sub-organisation as an organisation in its own right and
determining and following a hierarchy of purpose for the sub-organisation
itself.
The Purpose of the Hierarchy of Doing
Sleeping in the bed I made.
[[best shown with another
illustration]]
Case Studies
[[Some case studies will go here.]]
Wednesday, 3 December 2014
Freedom
How much freedom do
you have?
There are two extremes of freedom. At one extreme, you are
required to spend almost all of your time and attention simply surviving. There’s
no room for anything else. At the other end, you are independently rich with staff
to see to your every need. Since you’re reading this I’m going to assume that,
like most people, you lie somewhere in the middle.
How much freedom do
you really have?
Sometimes we might feel constrained by the particulars of
our lives. Work, debt, obligations, families, all might conspire to make us
feel trapped. But do you have the power to change those situations? Can you
work with your family to overcome issues? Can you leave your job? Can you sell
your house? Can you alter your mind-set? The answer to these questions is often
yes, it just doesn’t feel like it.
How much freedom do
you want?
Sometimes we feel burdened by the sheer range of
possibilities open to us. Having more freedom isn’t always good; constraints
have been shown to increase creativity. Perhaps deliberately – even arbitrarily
– reducing your choices can make the way forward easier. Other times we might
truly be suffocated by the boundaries of our lives. Perhaps it will take a
difficult and challenging break to get us to where we want to be.
Path to Awesome
Understand your personal freedom, appreciate the freedoms
that you do enjoy, recognise the choices that you’ve made and can make to
change your situation. Then, once you feel free enough, help others to feel the same.
Thursday, 27 November 2014
Your greatest assets
As a person or as a business, what are your greatest assets?
Take a moment if you will. Think about your answer.
Did your answers include money in the bank, a great product,
a house, a car, impressive sales?
Do you feel compelled to protect and develop these assets?
Another question: what could you lose that would shake you
to your foundations? What, if taken away, could bring you to your knees?
Your family, health, values, team?
My final question: if the two lists are different, how much time and energy do you currently
invest in the former vs the latter?
Friday, 21 November 2014
Respect Exceptions
I believe we disrespect exceptional circumstances in two significant
ways.
Failing to respect
the cumulative effect of related exceptions
A few years ago I was watching what I ate and I thought I was watching
very carefully. However, I wasn’t getting the results I was hoping for. It took
me longer than it should have to realise the source of the problem. I allowed myself
- what I thought at the time was - a limited set of exceptions, during which I
would allow myself to eat as I liked. Friday nights, when visiting family or
friends, or the occasional pub lunch with work colleagues. When I finally
caught up I realised that my exceptions were occurring cumulatively 4-5 times a
week. I had more exceptional days than non-exceptional days! This example is
pretty trivial but since becoming aware of this phenomena I’ve spotted it elsewhere,
in less obvious circumstances.
Abusing
exceptions to shuck the rules
I don’t know about you but I’ve spotted a worrying trend. Often there
are rules or at least guidelines or heuristics that we follow to govern our
behaviour: be it abstaining from alcohol or chocolate, or raising a change
request, or sticking to a speed limit or whatever. It’s become quite easy to
say in certain contexts ‘sure, I/we would usually do that but…’. Often this is
done to avoid following the rules due to personal aspects (too tired, not motivated,
too distracted) or properties of the rules themselves (too vague, too
challenging), rather than to actually benefit the situation.
Path to
Awesome
Be alert - track and monitor exceptions
Be honest - regularly review rules/guidelines for suitability – if they’re
broken change them, if they’re not broken stick to them!
What do you think? Have I missed anything? Let me know in the comments
below.
Thursday, 13 November 2014
Remember to Steer
Imagine for a moment that ideas have mass. This means they would be governed by the laws of motion.
It takes effort to put something into motion. Once it's moving it will tend to keep going at the same speed in the same direction until another force is applied to it.
Ideas can gain momentum, seemingly take on a life of their own. Just remember, if it's your idea and you're not steering it, it may not end up where you expect or want it.
Thursday, 30 October 2014
Midway through a project, what to do next?
"And it's whispered that soon, if we all call the tune, then the piper will lead us to reason." - Led Zeppelin, Stairway to Heaven
It's nice to have a muse, or a piper, to show us the way forward but that doesn't always happen. Sometimes, it's up to us to decide the best path, specifically what do next. When there are a number of options which should we choose?
I was working on my own pet project the other day and had this exact problem. Of the 50 or so things I'd identified, which should I do next?
I came up with this simple method and it helped me decide what to do next.
1. Break down the project/product/service into chunks
What these chunks will look like will depend on what you're doing. Are you building a steam-train or writing a presentation?
2. Prioritise the chunks
Do you need a steam engine first or a chassis? Images for your presentation or the words?
3. Evaluate where you are now
For each chunk where are you on the No FRILs scale (below)?
4. Decide where you want to be, overall
Where are you aiming for on the No FRILs scale? Are you looking to simply provide a reliable service or do you want to blow the socks off your customers? (p.s. be honest here, it'll save you pain in the long term)
5. Evaluate overall status
Which chunk is farthest from your desired level? If there's just one there, that's what you work on. In case of a tie-breaker, go back to your priorities from part 2. Compare all the chunks at this lowest level. Whichever is highest-priority is what you work on next.
I hope this helps you as much as it helped me. Let me know if you find this useful in the comments below. And drop me a line if you can help me get another 'L' into the end of the scale!
Nowhere - does nothing
Functional - solves a problem (your train runs sometimes)
Reliable - no bugs (it runs all the time but there's only one door for all passengers)
Ideal - no frustrations (now the train has a suitable number of doors)
Lovable - does everything expected and more besides (free chocolates for all passengers)
It's nice to have a muse, or a piper, to show us the way forward but that doesn't always happen. Sometimes, it's up to us to decide the best path, specifically what do next. When there are a number of options which should we choose?
I was working on my own pet project the other day and had this exact problem. Of the 50 or so things I'd identified, which should I do next?
I came up with this simple method and it helped me decide what to do next.
1. Break down the project/product/service into chunks
What these chunks will look like will depend on what you're doing. Are you building a steam-train or writing a presentation?
2. Prioritise the chunks
Do you need a steam engine first or a chassis? Images for your presentation or the words?
3. Evaluate where you are now
For each chunk where are you on the No FRILs scale (below)?
4. Decide where you want to be, overall
Where are you aiming for on the No FRILs scale? Are you looking to simply provide a reliable service or do you want to blow the socks off your customers? (p.s. be honest here, it'll save you pain in the long term)
5. Evaluate overall status
Which chunk is farthest from your desired level? If there's just one there, that's what you work on. In case of a tie-breaker, go back to your priorities from part 2. Compare all the chunks at this lowest level. Whichever is highest-priority is what you work on next.
I hope this helps you as much as it helped me. Let me know if you find this useful in the comments below. And drop me a line if you can help me get another 'L' into the end of the scale!
No FRILs Scale
Nowhere - does nothing
Functional - solves a problem (your train runs sometimes)
Reliable - no bugs (it runs all the time but there's only one door for all passengers)
Ideal - no frustrations (now the train has a suitable number of doors)
Lovable - does everything expected and more besides (free chocolates for all passengers)
Monday, 27 October 2014
Head in the clouds, bum away from desk
"Making honey takes a lot of bees doing a lot of small jobs. But let me tell you about a small job. If you do it well, it makes a big difference." - Barry B. Benson, Bee Movie
It's been two months since my last blog post here. In that time I've learned a lot, and done very little. My standards became too high, the dream too big. Aiming high is a perfectly legitimate approach but it's not for me. This blog is about gentle steps to improvement and now I realise that includes having reasonable goals in the first place. (Or maybe no goals at all, but that's a question for another day).
I allowed myself to become enchanted by grand plans. Suddenly, I wasn't writing blog posts because I was planning the blog launch, then I wasn't planning the blog launch because I was trying to find the perfect domain name.
I was getting nowhere. And it was because I was following the wrong dream.
I started this blog to share my thoughts and maybe help some people along the way. When I began thinking about making this a successful blog, that's when things started to go wrong. True, if this blog were to reach more people I could potentially help more. But that's not why I was trying to be successful. I was chasing success itself.
I had succeeded in factoring out the part of the blog that I enjoyed.
It feels good to admit that. (It's taken me a while.) Now to start thinking in practical, realistic steps again. Like Barry B., I'm going to set my sights on doing a small thing, and aiming to do it well.
Here's what I have learned from looking back at my own actions from the last couple of months. Hopefully, it can save you from similar pain.
It's been two months since my last blog post here. In that time I've learned a lot, and done very little. My standards became too high, the dream too big. Aiming high is a perfectly legitimate approach but it's not for me. This blog is about gentle steps to improvement and now I realise that includes having reasonable goals in the first place. (Or maybe no goals at all, but that's a question for another day).
I allowed myself to become enchanted by grand plans. Suddenly, I wasn't writing blog posts because I was planning the blog launch, then I wasn't planning the blog launch because I was trying to find the perfect domain name.
I was getting nowhere. And it was because I was following the wrong dream.
I started this blog to share my thoughts and maybe help some people along the way. When I began thinking about making this a successful blog, that's when things started to go wrong. True, if this blog were to reach more people I could potentially help more. But that's not why I was trying to be successful. I was chasing success itself.
I had succeeded in factoring out the part of the blog that I enjoyed.
It feels good to admit that. (It's taken me a while.) Now to start thinking in practical, realistic steps again. Like Barry B., I'm going to set my sights on doing a small thing, and aiming to do it well.
Here's what I have learned from looking back at my own actions from the last couple of months. Hopefully, it can save you from similar pain.
- Learning is great but has to be balanced with doing, consuming balanced by producing
- Have attainable goals. If the goal isn't attainable break it down into sub-goals (and repeat) or drop it
- Focus on the day-to-day, humble, gentle steps - don't be distracted by the glam and the glitter of 'big success'
Friday, 8 August 2014
Leave the heroics to the actual heroes
"No need to thank me, it's what I do." - Captain Adorable, Gigglebiz
There are jobs out there that require genuine heroics on a daily basis. Most of us don't have them.
Working weekends, burning the midnight oil, churning out stuff to appease a deadline: these things are not heroics.
Firefighting has been taken on as a term to mean flailing around, holding excitable meetings or conference calls, and scrawling hieroglyphics on whiteboards. A little of this is okay, maybe even useful. As a way of living or working day to day it is disruptive and potentially addictive.
Firefighting and heroics have their place. If they are what you want to do, then that's fine, you'll probably get better at them. Just don't expect to produce anything useful at the same time.
There are jobs out there that require genuine heroics on a daily basis. Most of us don't have them.
Working weekends, burning the midnight oil, churning out stuff to appease a deadline: these things are not heroics.
Firefighting has been taken on as a term to mean flailing around, holding excitable meetings or conference calls, and scrawling hieroglyphics on whiteboards. A little of this is okay, maybe even useful. As a way of living or working day to day it is disruptive and potentially addictive.
Firefighting and heroics have their place. If they are what you want to do, then that's fine, you'll probably get better at them. Just don't expect to produce anything useful at the same time.
Friday, 1 August 2014
Separate blame from reparation
"It's time to be a knight and do it right" - every episode of Mike the Knight
Today's tip comes from children's television. In the TV series Mike the Knight, in practically every episode, Mike will do something stupid, usually having been warned off his current course of action repeatedly by friends and family. Towards the end of the episode he'll realise his mistake, utter the phrase above, and see about sorting out whatever mess he has caused.
Honestly, it's a bit annoying but I guess I'm not target audience or something. There are a couple of lessons to be learned from it though. Firstly, Mike is never paralysed by self-blame or guilt; he just gets on with sorting out the situation. Secondly, his 'colleagues' always back him up, helping without blaming.
It's a lot easier to get to the heart of a problem if you're not looking to find someone to blame at the same time.
Today's tip comes from children's television. In the TV series Mike the Knight, in practically every episode, Mike will do something stupid, usually having been warned off his current course of action repeatedly by friends and family. Towards the end of the episode he'll realise his mistake, utter the phrase above, and see about sorting out whatever mess he has caused.
Honestly, it's a bit annoying but I guess I'm not target audience or something. There are a couple of lessons to be learned from it though. Firstly, Mike is never paralysed by self-blame or guilt; he just gets on with sorting out the situation. Secondly, his 'colleagues' always back him up, helping without blaming.
It's a lot easier to get to the heart of a problem if you're not looking to find someone to blame at the same time.
Monday, 28 July 2014
What are you really selling?
"Albatross! Gannet on a stick!" - John Cleese, Monty Python.
What are you selling?
What do you sell on a day to day basis? If you say nothing, you're probably wrong. If you say anything else you're probably still wrong, unless you already know what I'm about to say. (In which case, feel free to hop in on the comments and leave some tips.)
It doesn't matter if you have your own business, you're self-employed, a contractor or an employee. You're selling something to someone, and it's not what you think.
Think about what it is that you provide, what it is you're paid for then follow it through to the benefits, and from the benefits to the positive change in the recipient. That's really what is being sold.
If you're in finance, you're selling security and protection (I hope!). Training courses aren't about what they teach, they're about the life-changes they bring about in the students.
Yeah, maybe I believe you. So what?
Once you know what you're really selling you can sell it better.
If you're looking for a job: figure out what the person hiring needs and sell it to them. It's probably not a cashier, or an illustrator, or a health and safety manager. They want to be sold reliability, inspiration or a good night's sleep.
If you have a product you're selling you might already focus on the benefits rather than the features, but what comes next after the benefits? That's the bit you're selling, even if neither you nor the buyer knows it.
In our everyday lives we're always selling and buying; time is a precious resource we spend on every conversation, movie, webinar, or blog post we indulge in. Know what you're selling ahead of time and make it easier on everyone.
What are you selling?
What do you sell on a day to day basis? If you say nothing, you're probably wrong. If you say anything else you're probably still wrong, unless you already know what I'm about to say. (In which case, feel free to hop in on the comments and leave some tips.)
It doesn't matter if you have your own business, you're self-employed, a contractor or an employee. You're selling something to someone, and it's not what you think.
Think about what it is that you provide, what it is you're paid for then follow it through to the benefits, and from the benefits to the positive change in the recipient. That's really what is being sold.
If you're in finance, you're selling security and protection (I hope!). Training courses aren't about what they teach, they're about the life-changes they bring about in the students.
Yeah, maybe I believe you. So what?
Once you know what you're really selling you can sell it better.
If you're looking for a job: figure out what the person hiring needs and sell it to them. It's probably not a cashier, or an illustrator, or a health and safety manager. They want to be sold reliability, inspiration or a good night's sleep.
If you have a product you're selling you might already focus on the benefits rather than the features, but what comes next after the benefits? That's the bit you're selling, even if neither you nor the buyer knows it.
In our everyday lives we're always selling and buying; time is a precious resource we spend on every conversation, movie, webinar, or blog post we indulge in. Know what you're selling ahead of time and make it easier on everyone.
Thursday, 24 July 2014
The best person to talk to might not exist, and that's okay
"I never knew anyone who went crazy before, except for my imaginary friend Captain Sprock!" - Chris Griffin, Family Guy
Here's a quick tip: when you're struggling to reach a decision, imagine that a friend is asking you the question you want answered. You can use a real friend for this but I prefer to use an imaginary friend as they generally come with less luggage. Sometimes this helps change your mindset, and distance yourself just enough from the problem, that you can come up with a solution.
Here's a quick tip: when you're struggling to reach a decision, imagine that a friend is asking you the question you want answered. You can use a real friend for this but I prefer to use an imaginary friend as they generally come with less luggage. Sometimes this helps change your mindset, and distance yourself just enough from the problem, that you can come up with a solution.
Monday, 21 July 2014
Keep It Simpler Stupid
"That day, for no particular reason, I decided to go for a little run." - Forrest Gump
Keep It Simple Stupid
A safety warning. Step away from the precipice, don't over-complicate the matter. Meant to prevent wasted time and effort on over-engineered solutions.
Keep It Simpler Stupid
A call to look for the smallest possible increment in value. How tiny can we make this change and still ensure someone will benefit from it? Instead of just avoiding the costs of over-complication we're now exploring the rewards of flirting with over-simplifying.
The thing you're doing right now, could it be simpler or smaller? If so, you've potentially got a shorter route to generating value. And once you're done you can just do it again: another tiny step in the right direction.
Keep It Simple Stupid
A safety warning. Step away from the precipice, don't over-complicate the matter. Meant to prevent wasted time and effort on over-engineered solutions.
Keep It Simpler Stupid
A call to look for the smallest possible increment in value. How tiny can we make this change and still ensure someone will benefit from it? Instead of just avoiding the costs of over-complication we're now exploring the rewards of flirting with over-simplifying.
The thing you're doing right now, could it be simpler or smaller? If so, you've potentially got a shorter route to generating value. And once you're done you can just do it again: another tiny step in the right direction.
Thursday, 17 July 2014
Pull from the right
"If it were done when 'tis done, then 'twere well it were done quickly." - Macbeth, Shakespeare
Most tasks provide the bulk of their value when they're complete - that's when you hit the awesome sauce. It can often be tempting to start something new. Sometimes that's the right thing to do, other times it's just a distraction.
When you start something new are you doing it because it's the right choice or to avoid finishing something difficult or risky?
Most tasks provide the bulk of their value when they're complete - that's when you hit the awesome sauce. It can often be tempting to start something new. Sometimes that's the right thing to do, other times it's just a distraction.
When you start something new are you doing it because it's the right choice or to avoid finishing something difficult or risky?
Monday, 14 July 2014
Systems, rituals and warm-ups.
"Wax on, wax off" - Miyagi, The Karate Kid
Last week, I spoke about giving up. Today, I had a bit of a crappy day. Nothing serious, just a bunch of conjoined annoyances. After a rubbish day the last thing I really want to do is slave over a hot laptop to eke out a blog post. Fortunately, I've got some tools to help me get back on track.
I've discovered (read: learned from others) three ways of making life easier. If you read the blog title you may have an inkling what they might be. Each is a combination of simplification and mind-hacks. Here they are in reverse order:
A warm-up in this context is an activity that takes you closer to your desired goal while being far less taxing than the full task itself. A couple of examples are getting changed into a gym kit or pasting some text into a blogging site (more on that later). It's relatively easy to change into exercise clothes. Once you're in them, you might feel more inclined to exercise. Once I've pasted some text into a blank blog post the page is no longer blank and it's a hell of a lot easier to write when the page isn't blank. It doesn't matter that the words on the page are going to be replaced.
A ritual is a fixed task or series of tasks that mentally prepare you for the job ahead. Unlike a warm-up they aren't usually steps that are part of the process proper, they just help smooth the journey. My ritual for this blog is to wait until the nippers are in bed, grab a cup of tea and settle into my home office. I don't need the tea. I don't really need to be in my office. But following these steps each time I write a blog post helps settle me into a rhythm.
A system is a set of check-lists and flows for achieving a particular goal or change. They help take the uncertainty out of a large task by splitting it into a series of smaller, more palatable tasks. I've shared the system I'm developing for blogging below. Notice how the tasks start incredibly easy. In fact, they are so simple they don't really even need to be recorded. These first few steps of the system are my warm-up; they help me ease into the harder stuff.
Last week, I spoke about giving up. Today, I had a bit of a crappy day. Nothing serious, just a bunch of conjoined annoyances. After a rubbish day the last thing I really want to do is slave over a hot laptop to eke out a blog post. Fortunately, I've got some tools to help me get back on track.
I've discovered (read: learned from others) three ways of making life easier. If you read the blog title you may have an inkling what they might be. Each is a combination of simplification and mind-hacks. Here they are in reverse order:
Warm-ups
A warm-up in this context is an activity that takes you closer to your desired goal while being far less taxing than the full task itself. A couple of examples are getting changed into a gym kit or pasting some text into a blogging site (more on that later). It's relatively easy to change into exercise clothes. Once you're in them, you might feel more inclined to exercise. Once I've pasted some text into a blank blog post the page is no longer blank and it's a hell of a lot easier to write when the page isn't blank. It doesn't matter that the words on the page are going to be replaced.
Rituals
A ritual is a fixed task or series of tasks that mentally prepare you for the job ahead. Unlike a warm-up they aren't usually steps that are part of the process proper, they just help smooth the journey. My ritual for this blog is to wait until the nippers are in bed, grab a cup of tea and settle into my home office. I don't need the tea. I don't really need to be in my office. But following these steps each time I write a blog post helps settle me into a rhythm.
Systems
A system is a set of check-lists and flows for achieving a particular goal or change. They help take the uncertainty out of a large task by splitting it into a series of smaller, more palatable tasks. I've shared the system I'm developing for blogging below. Notice how the tasks start incredibly easy. In fact, they are so simple they don't really even need to be recorded. These first few steps of the system are my warm-up; they help me ease into the harder stuff.
Your Turn
What tools do you use to help get through tricky moments and challenging tasks? Let me know in the comments.Blogging in 23 steps
- Open up Blogger
- Click New Post
- Fill in working title
- Paste/write this ("quote goes here" - someone) at the top of the page
- Brain splurge - write down all the things I think I might want to say - no real effort to have stuff in the right order or in proper sentences
- Start writing from the start of the post at the top of the page & stick a few new-lines in to separate from the earlier splurge - at this point still going for quantity of words over quality
- Tidy up, removing last of splurge
- Fill in quote
- Finalise title
- Preview the post
- Add formatting
- Read through
- Edit for correctness - spelling and grammar
- Read through
- Edit for completeness - have I missed anything glaring out?
- Read through
- Edit for clarity - e.g. tweak word choices, rearrange sentences
- Read through
- Cut the darlings - remove anything I can without hurting the message
- Publish
- Share to G+
- Share to Buffer
- Update my Trello board with any new blog ideas or thoughts
23a. Reward myself, but that's a topic for another day
Thursday, 10 July 2014
Don't give up.
"The road is long, with many a winding turn." - He Ain't Heavy, He's My Brother, The Hollies
Do you ever feel like you've bitten off more than you can chew? That perhaps, you've taken a step too far? That you don't have what it takes? I know I've felt like that on more than one occasion.
It's easy to give up.
There can be minor or temporary upsets. Maybe the conditions aren't quite right. You're tired or you've got a cold. The car broke down again.
Then there are bigger worries: strains on loved ones and family ties, money concerns.
Maybe you're wondering what the point is. All this extra effort, is it worth it?
Don't give up.
Starting something new, creating something valuable and amazing can be really hard. Seeing it through can be harder still.
I've barely started this blog and already there have been times of self-doubt. There nearly wasn't a post today.
I've thought about giving up but I'm not going to, because I don't want you to give up. I don't yet know who exactly you are, but if my suspicions are right you want to do big things; things that a part of your brain tells you can't be done, at least by you.
I know those feelings. I'm still having them. Let's get through it together.
Here are some things that have helped me:
Next week I'll share a tip or two for bolstering willpower (see what I did there?). Until then, please leave a comment if you've got a tip to share for pushing on, or if you just want a few words of encouragement from someone who's also in the middle of their journey.
Do you ever feel like you've bitten off more than you can chew? That perhaps, you've taken a step too far? That you don't have what it takes? I know I've felt like that on more than one occasion.
It's easy to give up.
There can be minor or temporary upsets. Maybe the conditions aren't quite right. You're tired or you've got a cold. The car broke down again.
Then there are bigger worries: strains on loved ones and family ties, money concerns.
Maybe you're wondering what the point is. All this extra effort, is it worth it?
Don't give up.
Starting something new, creating something valuable and amazing can be really hard. Seeing it through can be harder still.
I've barely started this blog and already there have been times of self-doubt. There nearly wasn't a post today.
I've thought about giving up but I'm not going to, because I don't want you to give up. I don't yet know who exactly you are, but if my suspicions are right you want to do big things; things that a part of your brain tells you can't be done, at least by you.
I know those feelings. I'm still having them. Let's get through it together.
Here are some things that have helped me:
- Aspire to the works and results of others, but don't be put off by their success; you cannot know what they have done to get where they are, nor do you know where you can get to if you persevere.
- Ride the wave. Recognise and harness momentum when it comes, ease into the uphill slogs.
- Draw strength from those around you. Find the people who understand what you're doing and will support you.
- Focus on the outcomes. Remember why you started this in the first place.
- Act as if you've already succeeded, at least in the short term. Act this way and failure becomes less of a choice. (For one example, see immediately below)
Next week I'll share a tip or two for bolstering willpower (see what I did there?). Until then, please leave a comment if you've got a tip to share for pushing on, or if you just want a few words of encouragement from someone who's also in the middle of their journey.
Monday, 7 July 2014
What's the APR on happiness?
"Money can't buy happiness, but it can buy bacon/tea/beer/chocolate/... and that's kind of the same thing." -- the internet
We make decisions all the time, choices that affect our future. The problem is we don't always realise what we're deciding, or even that we are at all.
Sometimes the decisions are simple. Buy this or buy that. Spend vs save. With money it's relatively obvious what our choices are. But what about our other resources? What about our energy or attention?
Happiness has to be bought. It has to be purchased with love, attention, energy, and yes, cold hard cash.
You can save money or take out a loan but you can't borrow happiness or success.
Just remember that sometimes to find happiness, the real long-term fulfilment stuff, it means saving money and sometimes it means spending it.
We make decisions all the time, choices that affect our future. The problem is we don't always realise what we're deciding, or even that we are at all.
Happiness has to be bought. It has to be purchased with love, attention, energy, and yes, cold hard cash.
You can save money or take out a loan but you can't borrow happiness or success.
Just remember that sometimes to find happiness, the real long-term fulfilment stuff, it means saving money and sometimes it means spending it.
Thursday, 3 July 2014
Reduce stock and win
"This is heavy" - Marty McFly, Back to the Future
Stock drags.
Stock could mean actual stock of products or components. It could mean incomplete projects, untold stories, or ideas not yet recorded. Anything that has value only as part of a greater process or transaction can be considered stock.
Unsold goods require storage. Unfinished projects take care and attention. Ideas can be distracting until they've been noted. Some stories want and need to get out so much it can hurt to keep them in.
There are costs in each of these things. Reduce the stock and reduce the costs.
Stock drags.
Stock could mean actual stock of products or components. It could mean incomplete projects, untold stories, or ideas not yet recorded. Anything that has value only as part of a greater process or transaction can be considered stock.
Unsold goods require storage. Unfinished projects take care and attention. Ideas can be distracting until they've been noted. Some stories want and need to get out so much it can hurt to keep them in.
There are costs in each of these things. Reduce the stock and reduce the costs.
Monday, 30 June 2014
Phase 1: trying
"Sometimes you just gotta roll the dice." - Paul (the alien), Paul (the movie)
Things have going smoothly for the last week or so; I've made a couple of blog posts and a couple of awesome people have commented. Good times.
I thought it was about time for me to 'fess up. I don't know what I'm doing. Most bloggers I've come across seem to know what they are doing. I don't. I didn't want to wait until I was good - it could have been a damn long wait - so I've started now.
I'm in phase 1 right now, and that means trying. In this case I'm trying to do four things:
Write. A bit obvious this one. I like to write. Now I'm writing. Go me!
Work towards my top-level goals. More on what they might be another time.
Tease out a process. I'm gathering some thoughts around a process I've had rattling away in the back of my head for some time. It's part-Agile, part-Lean, and part wisdom accumulated from a decade or so working as a project manager. I'm not sure what the process is yet but I know it starts with trying and has the aim of small, repeated steps of improvement, moving gently up and to the right.
Finally, and this is the one that surprised me:
Make the world more awesome
I realised something recently. Naive and simple I might be, but I want the world to be awesome. Not just good, but awesome. Not just for some people but for everybody.
I don't see myself as being revolutionary material but that's kind of the point. We could rely on the actions of the powerful few to make the world a better place or we mere peons could band together and do it. The technology exists now to make a motivated few a force to be reckoned with. Get enough people working together, taking baby steps in the right direction, and the cumulative effect could be surprising.
I don't think I'm going to get very far. I'm unlikely to change anything. But the thing I've realised is that there is precisely no reason not to try.
Things have going smoothly for the last week or so; I've made a couple of blog posts and a couple of awesome people have commented. Good times.
I thought it was about time for me to 'fess up. I don't know what I'm doing. Most bloggers I've come across seem to know what they are doing. I don't. I didn't want to wait until I was good - it could have been a damn long wait - so I've started now.
I'm in phase 1 right now, and that means trying. In this case I'm trying to do four things:
Write. A bit obvious this one. I like to write. Now I'm writing. Go me!
Work towards my top-level goals. More on what they might be another time.
Tease out a process. I'm gathering some thoughts around a process I've had rattling away in the back of my head for some time. It's part-Agile, part-Lean, and part wisdom accumulated from a decade or so working as a project manager. I'm not sure what the process is yet but I know it starts with trying and has the aim of small, repeated steps of improvement, moving gently up and to the right.
Finally, and this is the one that surprised me:
Make the world more awesome
I realised something recently. Naive and simple I might be, but I want the world to be awesome. Not just good, but awesome. Not just for some people but for everybody.
I don't see myself as being revolutionary material but that's kind of the point. We could rely on the actions of the powerful few to make the world a better place or we mere peons could band together and do it. The technology exists now to make a motivated few a force to be reckoned with. Get enough people working together, taking baby steps in the right direction, and the cumulative effect could be surprising.
I don't think I'm going to get very far. I'm unlikely to change anything. But the thing I've realised is that there is precisely no reason not to try.
Thursday, 26 June 2014
Why Yoda needs a slap
"Do or do not. There is no try." - Yoda, The Empire Strikes Back
In case you haven't heard this oft-repeated phrase, or you just want to see it again:
I love Yoda. He's a cute ball of Jedi-awesome. But this phrase really gets my dander up.
There is no try. Translation: if you know you can succeed, great. If you're unsure, better go home buddy, coz failure ain't holding no truck here.
How do we stretch, how do we learn, grow or develop when we don't dare to do anything we're not certain we'll succeed at? Was Picasso perfect with his first brush strokes? Did Einstein produce the Theory of Relativity without so much as a typo? Did Cruise flash a flawless smile for his first photo-op? Okay, probably he did.
Failure isn't just an option. It's a privilege.
What do you think? Am I being too hard on the little emerald imp? Or should someone deliver a very respectful slap to his wrinkled green face?
Or try anyway.
Monday, 23 June 2014
Scientists prove: the best day to start something is June 23rd
"Take your time, hurry up. The choice is yours, don't be late." - Come as you are, Nirvana.
OK, I lied. To the best of my knowledge scientists have proved no such thing. But as I write this the date happens to be June 23rd. Is there a better day to start something than today?
(I look forward to being right one day a year)
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